top of page

Frequently Asked Questions

  • Can I have a bag made with my choice of Pattern?
    Yes, you just let me know what you like ie. colour, design and i will send you through some options and we go from there.
  • I have an issue with my order and/or product, who should I contact?
    If you're needing to get in touch about an order or product, please email us. We can be reached at (please monitor your junk/spam folder when waiting for a reply.) You should receive a reply within 1-4 business days.
  • How secure is this store?
    Our site is very secure using HTTPS encryption for all information going to and from it, and all payments are only processed by the most trusted payment gateways. They use the highest level of encryption and data security to ensure your details are protected.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.
bottom of page